WeSpire Employee Engagement Report 2018 Released Today

Today WeSpire released our sixth annual State of Employee Engagement report. Every year, we survey over 1,500 employees in the United States to learn more about what the companies they work for are doing to drive engagement, particularly in positive impact initiatives like sustainability, social impact, wellbeing and positive workplace culture.

This year’s survey validated the importance of having an clear, well-understood employee engagement strategy, particularly for large companies.  Let’s start with the reality that only 36% of companies have a strategy at all (or at least a strategy that is evident to their employees). Those that have a strategy have very significant differences, over 20 percentage points, in the percentage of employees who feel inspired by their jobs and who feel like their talents are being utilized to their fullest potential.  They have 12 percentage point fewer employees actively looking for new jobs. The data on disengagement is even more striking. Large companies without an engagement strategy have 14 times the number of highly disengaged employees than those without a strategy.  We’ve learned that a discussion with WeSpire often catalyzes to a company to develop a more integrated, unified engagement strategy across different program areas. It’s one of the reasons we launched a new services team that helps companies evaluate and/or develop their engagement strategy, often prior to implementing our platform.

The second aspect of the survey that’s always interesting are the engagement program trends.  Which programs do employees believe their companies offer? What do they participate in? This distinction is important relative to other research data because it’s from the perspective of the employee. So a program may exist on a list on the Intranet somewhere, but are employees really using it?  Is management talking about it? We’ve found that when an employee is asked why they didn’t participate in a specific engagement initiative, as many as 70% will say “they didn’t know about it”.  We think asking employees what’s offered distinguishes “check the box” type programs that may exist, but aren’t used, from those that are truly impactful and supported.

Last year’s growth came primarily in recognition programs and diversity and inclusion programs.  Diversity and inclusion was no surprise to the team at WeSpire as a number of our clients began using the platform for diversity and inclusion last year and as a result, diversity and inclusion became a core category of our new positive workplace culture module.

Both wellbeing and sustainability showed small declines, which is concerning given the excellent data that shows the positive impact of that sustainability programs have on overall engagement rates.  Wellbeing was slightly surprising given other predictions that the industry will be growing by about 7% per year, but may be related to some recent legal rulings and/or changes to the ACA. The national movement, #MakeAmericaWell, sparked by the CEO of Mindbody Online’s letter to CEOs to increase investment in worker wellbeing, will hopefully be one of a number of factors to reverse this trend (Note: WeSpire has signed on as a partner in this movement).

Finally, the report highlighted the criticality of effective communication with only 23% of employees rating their company as highly effective when communicating about their program. We do believe that the link between having a program and building awareness and participation for it is one of the hardest parts of ensuring success.  It’s one of the reasons that our Customer Success team works so closely with our customers on their communication and enrollment strategies and why our platform has a number of automated communications, employee to employee communications and program manager to employee communications tools to drive impact.

We hope that you find this year’s report as interesting as we did and would love to hear what comments or questions you might have after reading it.  If you haven’t read it yet, download away!

Can you prove wellbeing, culture and social responsibility programs impact retention and brand?

Watch our Webinar to learn how your company can achieve your positive business engagement goals.

Did you know that Forbes has named 2018 “The Year of Employee Experience”? Companies with a strong and positive culture have employees that are happy, productive and loyal to their workplace. But one challenge that affects every leader wanting to launch and expand employee experience programs is to how to ensure employees actively participate and that they provide a positive return on investment  Last week, WeSpire Founder & CEO Susan Hunt Stevens and Malia Atta, diversity business consultant for MGM Resorts, shared their expertise in a webinar about how to inspire employees to take positive action and how to prove it’s driving impact.

In the first part of the webinar, Stevens highlights two new modules that WeSpire launched in January. The first module is focused on holistic wellbeing with campaigns like mindfulness, meditation, stress reduction, and healthy eating. The second is focused on positive workplace culture, including diversity and inclusion, driving innovation, agile work and gratitude. She shares how using WeSpire’s analytics tools, companies are able to measure the impact that various programs are having on retention, performance and brand.

Our guest speaker Malia Atta from MGM International also shares their experience using the platform to tackle implicit bias and engage employees in diversity and inclusion initiatives at MGM. “These campaigns allowed employees of all levels have a voice, be their authentic selves,  and in turn do their best work.”  said Malia Atta, Sr. Business Consultant – Diversity & Inclusion of MGM Resorts International.

In this webinar, you will also learn about:

  • How WeSpire’s new Wellbeing module helps employees be more active, healthy, mindful and less stressed and how the Positive Culture module drives agile, inclusive and resilient workplace cultures.  
  • Our partnership with Urban Labs, an organization which works with businesses in integrating diversity and inclusion into leadership and corporate culture
  • Our new IdeaBoards feature, a crowdsourcing tool that allows employees to submit, vote, and comment on new ideas to collectively bring the best innovations forward

Hosts  Include:

  • Susan Hunt Stevens- Founder and CEO, WeSpire
  • Malia Atta- Sr. Business Consultant, Diversity & Inclusion, MGM Resorts International

Happy Work, Happy Life

“People are redefining the workplace. Previously we thought work was hell and leisure was great. That is just silly. Work can – and should be – a source of happiness, if workplaces are designed right.” John Helliwell, co-editor of The World Happiness Report
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