Create Positive Impact

See how WeSpire enables individuals and entire organizations to drive measurable, positive impact.

Your Partner In Creating Employee Engagement

Develop a winning strategy and measure your success. We're with you every step of the way.

With WeSpire, you don’t just get the world’s leading employee engagement technology, you also get world class services and support.

Our Customer Success team will help you set goals to achieve meaningful engagement ROI and tailor your programs to solve your biggest challenges—delivering successful employee experiences.

Our robust marketing and technical support program helps you drive positive impact.

  • STRATEGY

    Leveraging the success of hundreds of projects with the world's largest brands, our customer success team will guide you through the best practices to ensure your program is flawlessly executed and is aligned with your business goals and objectives.

  • DEPLOYMENT PLANNING

    WeSpire works directly with your organization’s stakeholders to develop a detailed marketing plan to communicate and market your program for launch.

  • INTEGRATIONS

    We have extensive systems integration experience to help integrate our product into enterprise systems ranging from the most common to the more esoteric.

  • TRAINING

    We provide a comprehensive approach to your learning experience with instructor-led and remote webinar training options for teams that are dispersed geographically.

  • CUSTOMIZATION

    To meet your unique requirements, you can rely on our engineers to both advise as well as implement customizations.

WeSpire Customer Success Services

With both direct and online community services, WeSpire customer support will help you get the most out of your implementation and achieve impactful and measurable business results.

Our support program includes the following:

  • Automatic updates for new releases and product updates
  • Proactive case management oversight
  • An assigned WeSpire Customer Success Manager (CSM)
  • Monthly customer support operations review
  • Weekly case status reviews & tactical event planning
  • Quarterly product release, usage and adoption review

To learn more, contact us directly or your WeSpire sales account representative.

TERMS OF SERVICE

Looking for contractual details on WeSpire Customer Success support, such as
hours of operation, items covered, response times or definitions of severity and other terms?
Please see our Terms of Service.