Definition of Employee Engagement

What is Employee Engagement?

According to Gallup, employee engagement is crucial for successful business outcomes, especially those related to productivity, ongoing profitability and customer loyalty. However, despite it’s obvious importance, there are still a lot of people asking, “What is employee engagement?”

The truth is there’s no standard definition of employee engagement – in fact, many organizations will create their own definitions based on their workforce. However to provide a clearer idea of what is involved with employee engagement, we’ve gathered definitions from academic, business and research leaders in the field of employee engagement.

Gallup says…

“[Engaged] employees willingly go the extra mile, work with passion, and feel a profound connection to their company. They are the people who will drive innovation and move your business forward.”

Kevin Kruse, professor at Princeton and author of Employee Engagement 2.0 says…

“Employee engagement is the emotional commitment the employee has to the organization and its goals.”

The Corporate Leadership Council says…

“[Employee engagement is] the extent to which employees commit to something or someone in their organization, how hard they work and how long they stay as a result of that commitment.”

Susan Hunt Stevens, CEO and founder of WeSpire says...

"I define employee engagement as when a person brings their whole heart, mind and soul to work because they are passionate and committed to their work and to the mission of what their company is trying to accomplish."

Wikipedia, for what it’s worth, defines it as…

“A property of the relationship between an organization and its employees. An ‘engaged employee’ is defined as one who is fully absorbed by and enthusiastic about their work and so takes positive action to further the organization's reputation and interests.”

Although everyone's definition of employee engagement differs slightly, we see common themes of enthusiasm, commitment, innovation and passion. Which one of these themes resonates the most with you?